A committed hotel
Respect for the environment is important for the "Smart Bnb" team. Through the following initiatives and choices, our goal is to daily reduce our ecological footprint as well as that of our customers as much as possible.
Heating
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Double glazing windows for acoustic and thermal insulation
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Remote temperature regulation
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Windows with adjustable air vents
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High efficiency boiler with “Eco” label
Electricity
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Luminaires with “LED” technologies
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Certain lights activated with motion detection
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Choice of renewable energy suppliers for electricity and city gas
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High efficiency boiler with “Eco” label
Water
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Washbasin taps fitted with motion detectors
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Choice of ecological cleaning products
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Rainwater recovery
Waste
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Reduction of waste of individual soaps
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Limitation of change of towels and sheets, unless desired
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If desired, no cleaning done in your room during your stay
The Smart bnb concept
The "Smart Bnb" team is changing the codes of the classic hotel business! We offer an innovative and alternative experience to satisfy your needs in a friendly, connected, eco-responsible and design place!
The Battice Smart Bnb Hotel showcases multiple artworks by artists, mainly local artists. With an elegant and minimalist design, each room is decorated with one or more works of art to promote some talented artists.
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Innovation
"Smart Bnb" says yes to technology that helps our daily lives.
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Environment
Small eco-responsible gestures that are good for our planet.
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Well-being
A maximum of comfort in a modern and cocooning room.
Frequently Asked Questions
If you have a question, our FAQ will give you a simple and clear answer. Consult it without delay.
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At what time can I check in?
The check-in at Smart Bnb can be done at 4 p.m.
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At what time can I check out?
The check-out must be done before 11am! It is very easy, you just have to close the door behind you.
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What do I need to do for my check-in at the terminal?
To be able to receive your codes in order to enter the hotel, you will need your reservation number and / or name, first name of the person linked to the reservation.
Check-in and check-out
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Is the tourist tax included in the final price of your reservation?
Yes, the tourist tax is included in the price.
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If I pay online with my bank card, is your site secure?
When you pay on our site, the transaction is completely secure (a small padlock appears at the bottom of your browser to inform you). The banking information that you communicate to us is encrypted. Our banking partner, BNP, is recognized for its reliability.
In addition, our site is HTTPS (Hypertext Transfer Protocol Secure), an internet communication protocol that protects the integrity and confidentiality of your data during the transfer of information between your computer and our website.
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What are the payment possibilities on the terminal?
We accept the following cards: Maestro, Visa, Mastercard, UnionPay, American Express.
We do not accept checks or holiday checks. -
I have not received a booking confirmation, what should I do?
First check that the booking confirmation email has not fallen into your “Spam” folder. If it is not the case, do not hesitate to contact us by email: info@smart-bnb.eu or by phone: +32 (0) 470 484 012.
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Is it possible to cancel my reservation?
Our reservations are cancellable and refundable 7 days before your arrival. You can send us an email and we’ll take care of the refund.
However, some popular dates are not refundable.
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Can I receive an invoice for my stay?
If desired, your invoice will be sent to you by email. Just send us the request by email via info@smart-bnb.eu
Reservations and payments
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Does the hotel have free WiFi access?
The hotel offers free WiFi access. You will find the Wifi password displayed inside your room.
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Do you have connecting / family rooms?
Unfortunately, we do not have connecting rooms. However, our hotel contains 7 rooms and these are quite close to each other.
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Is it possible to have a baby bed in my room?
The “Smart Bnb” rooms do not offer this service.
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Is the hotel equipped to receive people with reduced mobility?
Our “Standard” and “Superior” rooms do not have facilities to accommodate people with reduced mobility.
Our “Apart Hotel” room located on the ground floor is accessible to people with reduced mobility.
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Should I bring my toiletries?
All “Smart Bnb” rooms offer you:
– bath towels (2 per person)
– a toilet kit per person consisting of shower gel, shampoo and soap. Towels are renewed on request. Towels are renewed on request. -
Are the rooms equipped with a safe deposit-box, a minibar or a courtesy tray (coffee, tea, etc.)?
The “Smart Bnb” rooms do not offer this service. However, you can find a fridge in each room. In addition, to satisfy your hunger or thirst, distributors of food, cold and hot drinks are available in the corridor.
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Can I hang my clothes in the bedrooms?
The “Smart Bnb” rooms have a wardrobe for you to store your clothes.
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Are the rooms equipped with TV, radio?
All our rooms are equipped with a LED television.
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Are the rooms equipped with a telephone?
Smart Bnb rooms do not have this equipment.
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Do the rooms have air conditioning?
Smart Bnb rooms have air conditioning systems. In addition, the rooms contain windows with adjustable ventilators.
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Do you have hair dryers?
All our bathrooms are equipped with hair dryers.
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What are the different bed choices?
Some “Standard” rooms are meant to be modular. You will find 2 Italian beds, which can be used as “Twin” beds, or as a double bed. You can choose your bed according to your desires. Do not hesitate to send us your wish before your arrival.
The “Superior” room as well as the “Apart Hotel” room are only available in double bed.
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What TV channels are available?
Many Belgian and European channels are available on your TV.
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Is there room service?
No, the Smart Bnb does not offer room service. To satisfy your desires, coffee, drinks and snack machines are at your disposal in the corridor.
Bedrooms
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Is there a parking? For free? And can I leave my car there during my trip?
Our hotel has free and secure parking at the back of the building. There are also parking facilities in the vicinity of the hotel.
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Is it possible to park with a truck / van?
Our parking is quite vast as well as those in the surroundings. It is thus possible to park easily with a van and / or a small truck.
Car park
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Are breakfast or other meals included in the price mentioned on the internet?
Theprice of your room does not include breakfast or other meals.
We do not offer breakfast at the hotel. You can go to the different places indicated in section 4.4 “breakfast and lunch” on our website.
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Where can I have dinner?
Find all the necessary information on our “Catering” page.
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I arrive late, do you have any catering service?
We do not have a catering service. However, you will be able to have a snack or a drink from the vending machines available in the corridor of your “Smart Bnb” hotel.
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How much does the breakfast cost?
The different places suggested in the “Catering – Lunch / breakfast” section offer breakfasts at different prices. You can check it on their website.
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Are there nice restaurants in the surroundings of the hotel?
To make your taste buds travel, you will find a list of tested and approved restaurants in the “Catering” section.
If you discover new addresses, don’t hesitate to send them to us so that we can complete our list ;).
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Is there a vending machine for hot, cold drinks and snacks?
Yes, in the corridor of the hotel.
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What are the possible means of payment for the vending machine?
Coins.
Catering
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What languages does the staff speak?
We speak French, English, Dutch, Spanish and Italian.
Laguages spoken by staff
Join the team
The Smart Bnb concept was imagined and created with the desire to be a replicable model.
We are looking for opportunities to develop other hotels using the same concept.
The concept's founder, Loris Petta, wants to find partners with whom to collaborate to use innovative management tools to simplify and make the management of a "small" hotel profitable.
Reservations
For all reservations, don't hesitate to contact us by email, phone or via the contact form.
